Alemuware LLC is committed to providing fast and reliable shipping services. We will process and arrange shipment as quickly as possible after your order is confirmed to ensure you receive your purchased mug without incident.
- Processing Time
All orders are typically processed and packaged within 1-2 business days.
Orders placed on weekends and holidays will be processed the next business day.
- Shipping Methods and Times
Shipping Providers: We use carriers such as UPS, FedEx, DHL, and the Postal Service, depending on the specific order.
We partner with multiple courier services to offer a variety of shipping options:
Standard Shipping within the United States: Estimated delivery time is 4-7 business days.
Expedited Shipping within the United States: Estimated delivery time is 2-4 business days.
International Shipping: Estimated delivery time is 7-18 business days, but may vary depending on customs clearance and destination.
- Shipping Costs
Shipping costs will be automatically calculated at checkout based on the order amount, weight, and shipping address.
International orders may incur customs duties, import taxes, or additional fees, which are the buyer’s responsibility.
- Order Tracking
After your order is shipped, you will receive a notification email with a tracking number. You can use this number to check the shipping progress in real time.
- Address and Delivery Issues
Please ensure that the delivery address you provide is correct when placing an order;
If the delivery fails due to an incorrect address or the recipient cannot be contacted, the buyer will be responsible for any additional costs.
- Force Majeure
If there is a delay in shipping due to weather, natural disasters, strikes or other uncontrollable factors, Alemuware LLC will not be responsible for any losses incurred, but we will assist you in tracking and resolving related issues.
- Contact Information
If you have any questions about the shipping of your order, please contact our customer service:
Email: konsilalemu@alemuwarestore.shop
Tel: +1 (602) 851-0732